On
Windows 11
, when you access a shared folder or connect to the device with a
remote desktop
connection, you probably won’t be able to log in from the device, even when you use the correct account and password. If this happens, it’s likely that the remote computer is configured with a Windows account connected with a Microsoft account.
The remote authentication won’t work when you set up a Windows 11 account with a Microsoft account. However, you can get around this problem in two ways. You can switch from a Microsoft account to a local account and switch back to a Microsoft account. Or you can create a new local account on the remote computer you can use to authenticate and access a
shared folder
or connect using the Remote Desktop app.
This
guide
will teach you the steps to resolve remote authentication problems by accessing files on the network or connecting using a remote desktop connection on Windows 11.
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Fix remote login problem switching local account on Windows 11
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Fix remote login problem creating local account on Windows 11
Fix remote login problem switching local account on Windows 11
To switch to a local account from a Microsoft account and back to a Microsoft account on Windows 11, use these steps:
Open
Settings
.
Click on
Accounts
.
Click the
Your info
tab.
Click the
“Sign in with a local account instead”
option.
Click the
Next
button.
Confirm the new local account credentials, including username, password, and hint password.
Click the
Next
button.
Click the
“Sign out and finish”
button.
Sign back into the newly created account.
Open
Settings
.
Click on
Accounts
.
Click the
Your info
tab.
Click the
“Sign in with a Microsoft account”
option.
Confirm your Microsoft account information.
Confirm the local account password (not the Microsoft account password).
Click the
Next
button.
Click the
“Skip for now”
option.
Click the
Next
button.
Once you complete the steps, you should be able to use your Microsoft account or local account information to log in from a remote computer to access a shared folder or open a remote desktop connection.
Fix remote login problem creating local account on Windows 11
To create a local account on the remote computer that you can use to sign in from a different device, use these steps:
Open
Settings
.
Click on
Accounts
.
Click the
Other users
tab.
Under the “Other users” section, click the
Add account
button.
Click the
“I don’t have this person’s sign-in information”
option.
Click the
“Add a user without a Microsoft account”
option.
Create a Windows 11 local account by confirming a name and password.
Create security questions and answers to recover the account if the password is lost.
Click the
Next
button.
(Optional) Select the newly created account and click the
“Change account type”
button.
Use the “Account type” drop-down menu and select the
Administrator
option.
Click the
OK
button.
After you complete the steps, you can now use the username and password to sign in to the computer remotely to access shared content or establish a remote desktop connection.